Returns and exchanges Policy
Refund Policy
At Rhôdane, we are dedicated to ensuring your satisfaction with every purchase. While we prioritize delivering high-quality products, we understand that issues may arise. Please review our return policy below:
1. General Policy: We do not typically accept returns or exchanges under normal circumstances.
2. Damaged or Incorrect Shipments: If your shipment arrives damaged or is incorrect, please contact us immediately with proof of the issue. We will promptly ship out a replacement product to ensure your satisfaction.
We strive to provide high-quality sea moss products and exceptional customer service. However, please note that we do not offer refunds for any reason, including but not limited to customer dissatisfaction, change of mind, or allergic reactions.
All sales are final. If you have any concerns about your order, please contact us within 7 days of receiving your product, and we will do our best to address your concerns.
Your satisfaction is our priority! We strive to accommodate our loyal customers in any way possible. If you encounter any issues with your order, please reach out to us, and we will do our best to resolve them promptly.
At Rhôdane, we are committed to providing a positive experience for every customer. Thank you for choosing us for your sea moss needs.