Question 1

What is Sea Moss?

Accepted Answer

Sea moss is a type of red algae (Chondrus crispus) that grows in the ocean. It’s considered a superfood due to its high mineral content, including iodine, calcium, potassium, and magnesium.

Question 2

What are some health benefits of sea moss?

Accepted Answer

Sea moss may support immune function, improve digestion, promote healthy skin, boost energy, and provide essential minerals that aid overall health.

Question 3

How do I use sea moss?

Accepted Answer

Sea moss can be blended into smoothies, teas, soups, and desserts, or used as a natural thickener in recipes. It is also available as a gel for easy daily use.

Question 4

Where is Rhôdane Sea Moss sourced from?

Accepted Answer

Our sea moss is wildcrafted from the pristine Caribbean waters, ensuring it is pure, nutrient-dense, and sustainably harvested.

Question 5

Is Rhôdane Sea Moss organic?

Accepted Answer

Yes. Our sea moss is naturally grown, wildcrafted, and free from additives, chemicals, and preservatives.

Question 6

How should I store sea moss?

Accepted Answer

Raw, dried sea moss: Store in a cool, dry place for up to a year.
Prepared gel: Refrigerate and use within 3–4 weeks, or freeze in ice cube trays for longer storage.

Question 7

Can I return or exchange my products?

Accepted Answer

Please refer to our return & exchange policy. We do not accept returns or exchanges under normal circumstances. However, if your shipment was incorrect or damaged during transit, we will happily ship out a new product as long as you provide proof of the issue so that we can better assist you.

Question 8

How long does shipping take?

Accepted Answer

Sea Moss: Production takes 7–9 days before shipping. We ship Mondays–Wednesdays. Once shipped, sea moss gel usually arrives next day, while capsules and powders take 3–5 business days.
Cacao:  if we have it In Stock: Ships within 3–5 business days.
Pre-Order: May take 2–4 weeks as each batch is freshly prepared.

Question 9

Is sea moss safe for everyone to consume?

Accepted Answer

While sea moss is generally safe for most people, it is always recommended to consult with a healthcare professional before adding any new supplement to your diet.

Question 10

What is ceremonial cacao?

Accepted Answer

Ceremonial cacao is pure, minimally processed cacao traditionally used in spiritual and cultural rituals. Unlike commercial chocolate, it’s made without additives or sugars and retains its natural compounds.

Question 11

What are some health benefits of ceremonial cacao?

Accepted Answer

Spiritually: Supports meditation, mindfulness, and emotional connection.
For the mind: Uplifts mood, enhances focus, and promotes mental clarity.
For the body: Provides antioxidants, magnesium, and minerals that support circulation, reduce stress, and nourish the body.

Question 12

How do I use ceremonial cacao?

Accepted Answer

Brew into a warm drink with hot water or plant-based milk. You can also add spices like cinnamon or cayenne.

Question 13

Is Rhôdane ceremonial cacao organic?

Accepted Answer

Yes. It is naturally grown, free from chemicals, and processed by hand using traditional methods.

Question 14

Where is Rhôdane ceremonial cacao sourced from?

Accepted Answer

Our cacao is handcrafted by Yeny in El Salvador and also comes from a family of generational cacao farmers in Costa Rica, using traditional, sustainable methods.

Question 15

How should I store cacao?

Accepted Answer

Keep in a cool, dry place, away from direct sunlight. Properly stored, ceremonial cacao has a long shelf life and retains its potency.

Question 16

Can athletes benefit from sea moss?

Accepted Answer

Yes, its high mineral content supports muscle recovery, hydration, and endurance.

Question 17

How do I know if my sea moss has gone bad?

Accepted Answer

Spoiled gel may smell sour or develop mold. Always refrigerate and use within the recommended time.

Question 18

What types of ceremonial cacao do you offer?

Accepted Answer

We offer two unique ceremonial cacaos, each handcrafted with tradition and care:
El Salvador Cacao – Handmade by Yeny in small batches, honoring ancestral methods. Rich, potent, and deeply connected to her heritage.
Costa Rica Cacao – Sourced from a family of 11 cacao farmers who have cultivated their land for generations. A true expression of the rainforest and their preserved traditions.

Frequently asked questions